العنف اللفظي وعلاقتة بالاجهاد النفسي والرضا الوظيفي بين الممرضين

Verbal Violence and Its Relationship to Psychological Stress and Job Satisfaction among Nurses

Abstract

A descriptive correlational design was used in the current study for a period from September26th, 2023, to June 25th, 2024, to determine the relationship between verbal violence,psychological stress and job satisfaction among nurses working in teaching hospitals.
A purposive (non-probability) sample of 248 nurses was recruited in the current study and selected from two teaching hospitals in Wasit city according to specific criteria.
Through interviews using three scales: the Verbal Violence Questionnaire (29 items), the Psychological Stress Scale associated with nurses’ work (26 items), and the Paul Spector Job Satisfaction Scale for Health Professions (36 items). The data are analyzed and interpreted through the use of the statistical package, for Social Sciences (SPSS), version (IBM 26).
The results showed that there is a significant correlation between verbal violence and psychological stress, there is a correlation between psychological stress, age, workplace, and years of emergency experience, and there is a correlation between job satisfaction and sex.
The study did not find that verbal violence and psychological stress cause job dissatisfaction, and this was not confirmed by a statistical relationship between them for nurses in Wasit teaching hospitals.
The study recommended preparing additional studies in all health hospitals and preparing awareness and training programs for nursing staff to deal with verbal violence and psychological stress in a better way, as well as educating people through the media about the danger of verbal violence because of its negative impact in the future on their lives, their psychological health, and their jobs in the future.