Complaint Submission Guidelines for the Complaint Box

• Write the complaint clearly and specifically: Avoid vague or general statements. Clearly define the issue, and mention the time, location, and involved parties if applicable.
• Use respectful language: Please maintain politeness and respect when writing the complaint. Avoid offensive or insulting language.
• Include only necessary details: Do not include irrelevant information. Stick to content that helps in addressing the complaint.
• Specify the type of complaint: Is it administrative? Behavioral? Related to services? Identifying the type helps in processing it more efficiently.
• Provide your contact information if follow-up is desired: You may include your name, phone number, or email if you wish to be contacted regarding the complaint. You may also submit it anonymously if you prefer confidentiality.
• Avoid repeating complaints: Do not submit the same complaint multiple times unless there has been no response within a reasonable period. If so, refer to the previous submission.
• Do not use the box for non-complaint matters: The box is intended strictly for complaints, not for suggestions or general inquiries.